Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern ‘GoodWoof’ relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘GoodWoof’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Use of this website and these terms are governed by the laws of Singapore. Any claim relating to the use of the website shall be heard by Singapore Courts.

Products & Services

We are not responsible for damage or loss as a result of orders being returned to our location or being undeliverable as a result of incorrect address information provided by you, or for the inability of a recipient to receive the package on the specified and/or selected delivery day. If your order is returned to us because of an incorrect address provided by you, or due to the inability of a recipient to receive the package on the specified and/or selected delivery day, a redelivery fee will be incurred should you decide to opt for it. Should you decide that the order is no longer wanted, we are unable to process a refund given its perishability, we must dispose of the contents of the order.

Products purchased from GoodWoofSG.com are selected and deemed to be suitable for your dog by you. GoodWoofSG will not be held liable for any loss, harm, medical conditions or death as a result of consumption of the product(s).

Products purchased from GoodWoofSG.com are for personal use only. You may not resell any of the products that you purchase or receive from us. GoodWoofSG will not be held liable for any consequences as a result of a violation of this term.
We reserve the right to limit the sales of our products or services to any person, geographic region or jurisdiction.

We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing or discontinuation of product(s) are subject to change at any time without notice, at the sole discretion of us.