FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
TERMS AND CONDITIONS
Sales@GoodWoofSG.com | 8779 9901 (Whatsapp Only) | 8860 8690 (Hotline 11am-7pm)
How much should I feed?
First time customers can refer to our feeding guidelines for an estimate on how much to order. The feed amount can be adjusted after observation if required.
If you are not sure, do contact us!
FREQUENTLY ASKED QUESTIONS
What should I feed my dog? Can I change my order after it has been paid?
We advise customers to purchase a diet with meat/ seafood protein(s) that their dog(s)
is known to be able to eat so as to avoid allergic reactions.
Customers with dog(s) with zero allergies, feel free to choose any meat/seafood mix!
Once orders are paid and confirmed, it cannot be changed.
WHAT IS THE KIDNEY DIET
Our low phosphorous kidney diet uses a combination of high quality protein sources
and a specific variety of fresh produce to reduce the strain on the kidneys.
We also include ingredients such as seafood to boost the Omega 3 content which
will help to protect the kidneys and add the right amount of natural calcium.
The calcium binds to phosphorous in a specific ratio, reducing the impact of it.
Lastly, we vary our cooking methods to leach out excess phosphorous from the food!
My dog has specific
allergies/ medical conditions.
Do you offer custom orders?
Vet prescribed diets/ ingredients will be handled by a case by case basis.
We will inform you if the ingredient can be sourced by us or if the recipe is suitable.
If it is a medical condition, please contact us to discuss what options are available.
*Kindly note that extra charges may still apply*
HOW LONG WILL THE FOOD BE
ABLE TO LAST FOR?
Our products are able to last up to 1 year in the freezer but we recommend using it within 6 months for optimum quality.
In the fridge, please consume the food within 3 days after defrosting.
HOW IS THE FOOD PACKAGED?
Our food is portioned into aseptic vacuum packs with a nylon outer coating
which acts as an absolute gas barrier. Bags are microwaveable.
The packaged food is immediately blast frozen to lock in all the nutrients.